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General Terms & Conditions

Effective Date: 01/04/2023

Introduction

Welcome to Abhinava Associates, an online platform for purchasing LED Lights, Solar Off-Grid & On-Grid Systems, and Audit services etc. By accessing or using our website, you agree to be bound by the following terms and conditions, which govern your use of our website and the services and products we offer. If you do not agree to these terms, please refrain from using our services.

Abhinava Associates, located in Visakhapatnam, Andhra Pradesh, India, reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated “Effective Date,” and your continued use of the website after such modifications constitutes acceptance of the updated terms.

1. Products and Services

Abhinava Associates offers the following products and services:

  • Solar Systems: Both Off-Grid and On-Grid Solar Systems for residential, commercial, and industrial applications.
  • LED Lights: Various types of energy-efficient lighting solutions for homes, offices, and industrial use.
  •  Audits: Energy audits, solar feasibility assessments, and other related services to help customers optimize energy usage.

2. Eligibility

You must be at least 18 years of age to access and make purchases on Abhinava.in. By using the website, you confirm that you are of legal age to form a binding contract under Indian law. If you are under the age of 18, you must have the consent of a parent or guardian to use our services.

3. Account Registration

To place an order or access certain features of the website, you may be required to create an account. When you register an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and account information.

You agree to notify us immediately of any unauthorized use of your account. Abhinava Associates is not liable for any loss or damage resulting from unauthorized use of your account.

4. Product Descriptions and Availability

We make every effort to ensure that the descriptions, images, and prices of products on the website are accurate. However, we do not guarantee the accuracy of product details, including images and descriptions, and reserve the right to modify or discontinue products at any time without prior notice.

Product availability is subject to change. In the event that an item you order is out of stock or unavailable, we will notify you and offer a suitable alternative or a refund.

5. Pricing and Payment

  • Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise specified. Shipping charges, if applicable, will be calculated at checkout.
  • Payment: Payments for products and services can be made securely using Razorpay, our third-party payment gateway provider. Razorpay supports various payment methods, including credit/debit cards, net banking, and wallets.
  • Refunds: Refunds for cancellations or returns will be processed as per our Refund and Cancellation Policy.

For more details on Razorpay’s payment processing terms and privacy practices, please refer to Razorpay's Privacy Policy.

6. Shipping and Delivery

  • Shipping: We offer shipping within India. Orders will be processed within 5 business days after the order is placed. Delivery times may vary depending on the location of the customer.
  • Delivery Charges: Delivery charges are calculated at checkout based on the size, weight, and destination of your order.
  • Shipping Issues: If your order is delayed or lost in transit, please contact us immediately at contact@abhinava.in. We will work with the courier service to resolve the issue.

7. Returns and Cancellations

  • Returns: You can return products within 5 days from the date of delivery, provided they are unused, undamaged, and in the original packaging. Refer to our Return Policy for more details.
  • Cancellations: You can cancel your order before it has been shipped. If the order has already been dispatched, please follow our Return Policy.

8. Use of Website

  • You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws or regulations in India.
  • You are prohibited from using our website to:
    • Engage in any fraudulent activity.
    • Upload or transmit any harmful content (viruses, malware, etc.).
    • Infringe on intellectual property rights.

9. Intellectual Property

All content on Abhinava.in, including but not limited to text, images, logos, trademarks, and graphics, is owned by Abhinava Associates and is protected by intellectual property laws. You may not use, copy, modify, or distribute any content without our express written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Abhinava Associates shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, the products or services purchased through it, or any third-party links on the site.

Our liability in any case will be limited to the amount paid by you for the specific product or service in question.

11. Indemnity

You agree to indemnify and hold Abhinava Associates harmless from any claim, loss, liability, or expense, including legal fees, arising from your violation of these Terms and Conditions, misuse of our products and services, or your breach of any applicable laws.

12. Privacy Policy

Your use of Abhinava.in is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review the Privacy Policy to understand our practices.

13. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts located in Visakhapatnam, Andhra Pradesh, India.

14. Force Majeure

We are not liable for any delay or failure to perform our obligations under these Terms and Conditions if such delay is caused by circumstances beyond our reasonable control, including natural disasters, strikes, wars, or other unforeseen events.

15. Termination

We reserve the right to terminate or suspend your access to our website, products, or services, without notice, if you violate any of these Terms and Conditions.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, or need assistance with any product or service, please contact us:

  • Email: contact@abhinava.in
  • Phone: +91 8500 850 174
  • Address:
    Abhinava Associates
    54-12-62/1, Bhanu Nagar, HB Colony
    Visakhapatnam, Andhra Pradesh, India, 530022 

Thank you for choosing Abhinava.in. We hope you have a great shopping experience!